Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTEDU5025A Mapping and Delivery Guide
Develop and deliver training associated with new and modified products
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | ICTEDU5025A - Develop and deliver training associated with new and modified products |
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Description | This unit describes the performance outcomes, skills and knowledge required to develop and deliver effective training to users, operators of telecommunications equipment and to other interested parties. This competency encompasses training for information and operational purposes. It does not qualify a candidate to deliver training within a Registered Training Organisation (RTO) for national competencies or qualifications unless otherwise qualified. No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement but users should confirm requirements with the relevant federal, state or territory authority. | ||
Employability Skills | This unit contains employability skills. | ||
Learning Outcomes and Application | Technical personnel may apply the skills and knowledge in this unit in customer support activities for the purpose of training technical support or maintenance staff.It may apply to communications applications whether digital or analog, including telephony, data, video, including digital broadcasting, computer networks, including local area networks (LAN), wide area networks (WAN) and multimedia.This unit may be applied to domestic, commercial or industrial installations. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. |
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Prerequisites/co-requisites | |||
Competency Field | Education |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Prepare to develop a training program |
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Element: Design training program and support material |
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Element: Deliver training to sales and technical staff |
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Element: Complete documentation |
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